Dwell Holiday Lighting FAQ’s
What if I have my own lights? Can you hang those for me?
We specialize in custom, commercial-grade holiday lighting packages in Dallas and the DFW metroplex, which include design, installation, maintenance, and storage. To guarantee safety, quality, and a dazzling display, we do not install client-provided lights.
What types of lights do you use?
We use only professional, commercial-quality Christmas lights that shine up to twice as bright as retail versions. Along rooflines and walkways, we install high-grade faceted C9 bulbs, while canopies and trees feature C7 bulbs and durable mini lights for trunk wraps.
Do you offer custom designs?
Yes! Every installation is custom measured and fabricated onsite to perfectly fit your home or business. Each strand is cut to size, minimizing loose wiring and ensuring a seamless, picture-perfect holiday look.
Do you offer permanent lights?
Not at this time — we focus exclusively on seasonal holiday lighting installations in Dallas–Fort Worth.
Can you sync light movements to music?
Not at this time, though our professional Christmas light installations in DFW still create plenty of holiday cheer.
Can you also hang decorations that are hard for me to install?
Absolutely! We can help hang exterior holiday decorations — this is where we really shine.
Do you require a deposit and how does payment work?
Yes. A $200 deposit is required at the time of booking to secure your installation date. The remaining balance is due upon completion of the installation.
How long does installation take?
Most Dallas holiday light installations are completed in a single day, so you can go from everyday to holiday-ready in no time.
Do I have to be there for installation?
No, you don’t need to be present. We just ask that you confirm a working power outlet on the front of your home prior to your scheduled installation. However, being home is helpful in case you’d like to make adjustments while our team is onsite.
When do you start taking down lights and do I need to be present for this?
We begin removals in January and schedule takedowns flexibly. You do not need to be home during removal — we’ll handle everything.
Do you use ladders or lifts for installation?
Yes. Depending on the project, our team uses both lifts and ladders, which are provided by Dwell Holiday Lighting to ensure safe and efficient installation.
Are your lights weatherproof against Texas hail?
Yes. All of our lights are commercial-grade and weather-resistant, built to withstand Texas storms and keep your holidays bright.
What is the warranty on my lights?
All of our lighting packages come with a full-season warranty that covers bulbs, wiring, and installation issues. If something isn’t shining bright, we’ll fix it.
What happens if something stops working?
If you notice an issue, please contact us right away. Our team will troubleshoot with you over the phone, and if the issue persists, we provide onsite support within 72 hours anywhere in DFW.
Do you install on commercial properties too?
Yes, we provide professional commercial Christmas light installation in Dallas–Fort Worth along with residential holiday lighting.
What areas do you service?
We proudly serve the entire Dallas–Fort Worth metroplex and surrounding communities.
What is your cancellation policy?
You may cancel anytime prior to installation, though please note that deposits are non-refundable.
Are there electrical requirements?
We require at least one working outdoor outlet on the front of your home. Our team handles the rest.
Do my lights stay on all day?
No. Each package includes automatic timers set to turn lights on at dusk and off at dawn, so your home stays merry and bright without wasting energy.
Is there a difference between your lights and what I can buy at the store?
Yes — and it’s a big one! Our Dallas Christmas lights are twice as bright, more energy-efficient, longer lasting, and safer than retail lights. They’re designed to make your home the star of the neighborhood.
What do you use to hang the lights?
We use durable, specially designed holiday light clips made in the USA that allow for secure installation and damage-free removal.